‘We are passionate about care. ’
Specialist Care Services
Key Services
We offer a wide range of services and are flexible with the hours required by our services users. Care calls can be provided from a minimum of 15 minutes in duration up to a complete care package requiring 24-hour care. We have vast experience of providing specialist care services in the following areas: working with people with support needs in a community setting, assessing their needs and developing support plans. You will receive a full assessment of your needs and a care plan based on your individual needs will be developed. This information will be kept in your personalised Care Record pack, which you will keep at your home. This pack will include your personal and medical information, preferred attendance times and call duration, and tasks to be carried out with you or on your behalf. This is to ensure that all care staff, and you and your family are aware of the care being provided for you. Procedures are clearly documented and audited, and relevant notes made on every visit by the care staff member. This ensures that your needs and preferences are regularly monitored and reviewed. We have implemented a non-intrusive electronic monitoring system, which allows us to deal with any information we receive more efficiently and effectively in a timely manner.
We have experience of providing specialist care services in the following areas:
Dementia
Parkinson’s
Stroke
Multiple sclerosis
Direct Payments
We have an excellent understanding and knowledge of the needs of older people, people with physical disabilities, adults with learning disabilities, brain injury, dementia or mental health needs, with proven experience of managing clients personal budgets. If the London Borough of Hillingdon funds your care, you will have the choice of changing to the Direct Payment Scheme which allows you to source your own carer or care agency to provide your care, giving more flexibility as to how your care is provided. We are aware that filling out forms can be quite daunting, so we are happy to assist you in completing and submitting the forms. For more information on Direct Payments please click here.